OUR GREAT ESCAPE, LLC - A Hayward, WI Lakeside Vacation Rental Home

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Terms and Conditions

| Check-In | Smoking | Pets |  Age  | Deposit |
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Payment | Max. Occupancy | Subletting | Supplies | | Garbage | Fish Cleaning | Cleaning | 
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Use of Property | Candles | Fireplace | Fire Pit |
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Firewood | Telephone | Septic | Inspection |
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Vehicles | Boats | Shoreline |
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Neighborhood Etiquette | Lost & Found |
 
| Good Faith | Warranties | Cancellation Policy

1. Check-in – Check-in is to be no earlier than 3PM CST on day of arrival and Renter and all guests must check-out no later than 9 AM CST on day of departure, unless Renter has paid for and made arrangements prior to arrival for a late departure of 10:30am.  OGE must be able to enter the home by 9AM, unless otherwise agreed prior to arrival.  If Renter does not vacate the premises on time, whether a 9:00am or 10:30am departure time, the Renter will be charged for (1) additional night’s stay.

2. Smoking - This is a NON-SMOKING property.  Renters may NOT smoke anywhere inside the house to include screened-in porch.  A sand can is located on the outside patio for your convenience.  Extinguish and dispose of all butts appropriately.  Do not throw any butts on the lawn or in the water.  Evidence of smoking inside the house and/or on the screened-in porch will result in complete forfeiture of your security deposit.

3. Pets - Pets ARE NOT permitted on the property no matter how cute or well behaved.  Area Kennel: Canine Cottage, is a mere 30-minute drive from the lakehome, contact Gail or Chuck 715-462-3037 to discuss your boarding needs; they are wonderful caring people, and we have personally boarded our pets with them in the past. 

4. Age - Renter must be 25 years of age or older, and provide proof of age if requested.

5. Booking/Security Deposit A booking/security deposit of $500 is required, and must be received within 14 days of booking your reservation in order to confirm and hold your dates.  Upon occupancy, the deposit fully converts from a booking deposit to a security deposit.  This deposit is NOT applied toward rent, and is fully refundable within 14 days of departure, provided the Renter has met the terms of the cancellation policy and the following provisions:

a. No damage to the house or property, beyond normal wear and tear.

b. No damage to the contents of the house/property & all property is accounted for upon checkout.

c. No smoking has taken place within the house and screened porch during the rental period.

d. No pets have been allowed on the property during the rental period.

e. All garbage has been removed from the home and premises, and placed in the garbage corral attached to garage or the dumpster by the garage.

f. All soiled dishes are cleaned & returned to location they were found.  If dirty dishes, cookware, and kitchen area needs to be cleaned by housekeeping crew beyond normal cleaning/sanitizing requirements, Renter will be charged a minimum $25.00 additional cleaning fee.

g. Sheets from any bed(s) slept in are stripped and left on top of bed.  Beds not slept in should be left as is, and not stripped.

h. No excessive cleaning of home or pick-up of items beyond what is normal, no cleaning of grill required, and no cleaning period required for infant/toddler supplies.  If additional cleaning of home or pick-up of these items beyond what is normal, if the grill has been used and has to cleaned, and/or if any of the infant/toddlers supplies from the basement laundry room have to be cleaned and sanitized, the Renter will be charged a minimum $25.00 additional cleaning fee per item.  NOTE- If used, the Renter and not OGE is responsible for cleaning the grill and cleaning/sanitizing any Infant/Toddler supplies after use; if not cleaned, the Renter will be charged said cleaning fee (OGE supplies cleaners and sanitizer). 

i. All house key(s) have been returned to the lockbox(s) from which they were taken, and boat/grill/bait bin key has been returned to key rack if used.  NOTE- If is a house key is lost, Renter will be charged locksmith charges to re-key all house locks plus travel expenses to/from house.  If the Renter accidentally takes a house key, the Renter will be expected to overnight the key at their expense and incur a charge of $35.00 to return the key to the premises.

j. Renter is not evicted by OGE or local law enforcement at anytime during rental period- in this event, your entire deposit and all rental monies will be forfeited.

6. Payment Full payment is required by the date stated in the Rental Agreement.  Payment may be made in the form of credit card (Visa or MasterCard), traveler’s checks, bank money orders, cashier’s checks, or personal checks made out to: Our Great Escape, LLC.  Upon receipt of full payment, directions, a map, lockbox instructions, telephone information, supply advice and a welcome packet will be mailed to you.  NOTE:  The $50.00 rate discount only applies to final payments made by personal check, money order, or cashier’s check.

7. Maximum Occupancy The number of guests occupying the premises shall not exceed 12 persons (adults and/or children) and rental rates quoted are for up to 10 persons (adults and/or children) based on sleeping accommodations.  An additional charge of $100 per adult/$50 per child under 7 years old will be charged for parties of 11 and 12 plus WI Sales Tax of 5.5%.  Renters who exceed the occupancy limit and/or falsify occupancy information at the time of reservation are subject to eviction.   

8. Subletting - Subletting is not permitted. 

9. Supplies Rental rate includes a one-time set-up of sheets, linens, bath towels, washcloths, kitchen towels and dishcloths.  Additional staple goods include, hand soap, dish soap and dishwasher supplies, (12) kitchen garbage bags, aluminum foil, plastic wrap, wax paper, (1) roll paper towels, and (6) rolls toilet paper (2 per bathroom) are provided for your convenience.  These items along with some additional supply items will be available for your use; however they will not be restocked during your stay.  OGE also supplies games and activities for guest use, however some games will have small pieces or parts and are not suitable for young children, i.e. toddlers and infants, who may put things in their mouths.  Do not allow young children to play with games unsupervised. 

10. Garbage InstructionsUpon Renters arrival thru Monday, please use the garbage cans by the dumpster next to the garage for your personal refuse, to include all refuse from cleaning fish.  OGE’s scheduled garbage pick-up day is Tuesday, which means, due to WI health regulations, the dumpster should not be used until it has been emptied early Tuesday morning.  Early Tuesday am, OGE’s garbage service will empty the dumpster, and it will be available for personal use the remainder of Renter’s stay.

11. Fish Cleaning Instructions - It is unlawful to dispose of fish carcasses and cleaning refuse in Wisconsin woods or waters.  All fish should be cleaned on the dock, and the dock rinsed off after cleaning.  Fish carcasses and refuse should be placed in one of the supplied kitchen garbage bags; the bags tied and disposed of in the garbage cans/dumpster provided.  If Renter or guests catch a trophy fish, please consider CPR- Catch, Photo, Release - and please release all muskies for the sake of the fishery.  Fittante taxidermy produces wonderful fiberglass replicas that cost no more than real mounts- 2 examples can be found hanging above the French doors in the Great Room!  http://www.fittantereplicas.com  

12. Cleaning - Upon checkout, Renter is responsible for only those cleaning activities as described above in #5 - Booking/Security Deposit items e,f,g,h.  All other cleaning - vacuuming, dusting, washing of linens, towels, etc. is included with your cleaning fee.  Daily cleaning services are not included in Renter’s rental fee, nor are they available.  However, an on-premise laundry room and some cleaning supplies are provided for Renter’s use should Renter desire to use them.  

13. Use of Property - Renter and guests are welcome to use anything found on the premises with the exception of personal decorations, the locked garage and its contents, and the locked area of the basement and its contents.  Renter may not force entry into the garage or the locked basement under penalty of trespass.  Renter is responsible for care of the premises, and for any and all damage caused by negligent or wrongful acts caused by the Renter or his/her guests.  Renter shall take care to keep things in the condition found and return items to the location they were found in.  Renter agrees to pay for any damages or missing items, as well as any excessive cleaning fees associated with abuse or misuse of property.  Please report any and all damage to the property, home, or belongings no matter how small.  I am willing to discuss damages with Renter and even consider overlooking the charges if Renter reports the damage to Rob  708-829-4649.  If Renter does not report damage to property, house, or belongings and it is discovered as being unreported, Renter will be charged for damages without question.

14. CandlesOGE has several candles displayed throughout the house for decorative and/or scent purposes only.  Burning of candles or any candles brought into the house or screened porch is strictly prohibited.  Violation of this policy is grounds for eviction without refund and forfeiture of Security Deposit and all rental monies.

15. FireplaceA fireplace is available in the Great Room for Renters use; please refer to the laminated operation sheet hanging from the tool caddy prior to use.  When the fireplace is in use, the glass doors or screen doors MUST remain closed at all times to prevent sparks from damaging fireplace hearth, wood floor, rug, or starting a room fire.  A fire extinguisher is located away from the fireplace under the sofa-table in the Great Room; please familiarize yourself with its location.  No fire should be left unattended.  Operation of the fireplace to include starting and maintaining a fire, and removal of ashes is strictly limited to adults only. An ash removal can and hand-shovel is provided for Renters use.  The ash can should be lined with a plastic bag and only fully extinguished ashes removed.  Bagged ashes should be removed and placed in the garbage can or dumpster next to the garage.  Be advised that wood ash is toxic; ashes should be removed immediately after cleaning and not stored anywhere within the house or on the porch.

16. Lakeside Fire-Pit - An outdoor lakeside fire-pit is available for Renters use provided a fire-ban is not in effect.  If dry conditions exist upon Renters arrival and Renter is unsure if a ban is in effect, Renter should call 1-888-947-2876, enter Sawyer County code number 58 and first four letters of county 7299.  Please so not use the fire-pit if windy conditions exist, as sparks from the fire can be blown into the wooded areas and start a forest fire.  Only adults are permitted to start and maintain fires in the fire-pit, and no fire should be left unsupervised or burning.  Renter and guests should be advised that if they were found guilty of starting a forest fire, the responsible parties could be prosecuted to the full-extent of the law.

17. Firewood - Rental includes 1/2 face-cord of firewood located off of the porch next to the Great Room.  If additional local firewood is desired, Renter must purchase it, at Renters expense. It is however, permissible for Renter to pick-up any loose twigs or limbs that should fall from the trees onto the property and burn them in the fire-pit or fireplace.  PLEASE – do not burn pine in the fireplace; the sap and creosote in the wood will damage the chimney flue and coat the glass fireplace doors with resin.  Under no circumstances should any trees on the property, regardless of size, be cut down or damaged in any way.  

18. Telephone: OGE is equipped with (3) cordless telephones, and for Renter’s added convenience and safety (2) corded phones that will continue to work should a power outage occur. One corded phone is a combination phone/answering machine located in the Great Room and the other is located in the basement laundry room.  All domestic long distance calls ARE INCLUDED with rental, except 900 calls and toll-restricted calls- these calls are NOT included, and if made, will be deducted from Renter’s Security Deposit prior to refunding the balance

19. Septic System OGE has a closed septic system, which means we have holding tanks and not a septic field.  OGE requests that Renter and his/her guests please limit their water usage to what is comfortable, but not excessive.  If Renter or guests use the washing machine, please wash FULL loads of clothes.  In addition, absolutely NO feminine products are to be put in the toilet.  In order to prevent clogs, please limit the amount of toilet paper with each use- a plunger is provided in the event a clog occurs.  Please take care to use products compatible with septic systems.  Do not pour any grease down the drain- a grease pot is provided under the kitchen sink.

20. Inspection/Grounds Maintenance – OGE and its’ employees shall have the right to enter the property at reasonable hours for the purpose of making repairs, or restocking necessary supplies.  OGE will attempt to notify Renter prior to arrival by calling Our Great Escape, LLC. and speaking with Renter, or leaving a message if answering machine is on.  Renter should further be advised that the grounds maintenance crew may be on-premises at some point during Renter’s stay between the hours of 12 noon and 5 pm to perform exterior grounds keeping duties. 

21. Vehicles The number of vehicles allowed on the property shall not exceed 5 (five).  Other arrangements must be made for the parking/storage of excess vehicles, trailers, campers, etc. off premises.  No campers or RV’s are allowed on premises unless that vehicle is your only means of transportation, in which case you must inform OGE at least 60 days prior to your arrival date. Renter may NOT under any circumstance use OGE’s electrical power, sewer, or water to operate a camper or RV, nor may Renter empty septic waste on premises, or use RV or Camper for additional lodgingAny violation of these rules, to include not informing OGE of intent to park camper or RV on premises will be grounds for eviction without refund and forfeiture of Security Deposit and all rental monies. 

22. Boats

A 14’ Alumacraft boat is included with rental and there is a PRIVATE concrete boat ramp on premises for Renters personal use only.  DNR regulations do not allow public use of OGE’s private boat ramp, and be further advised that if water levels are low Renter will not be able to launch a boat from OGE’s boat ramp; Renter will have to use the public boat landing across the lake (refer to lake map). Renter may not sublease OGE’s boat or transport the boat off premises to another lake.  Renter may bring up to two (2) motorized watercraft total for Renters entire registered party to enjoy during stay provided Renter informs OGE at least 60 days prior to arrival date of intention to do so (no limit on canoes, kayaks, or paddleboats).  Please be advised that there is no water skiing or jet skiing allowed on Lost Land or Teal Lakes.  There is no motor size limit on Lost Land or Teal Lakes, but there is a 10 mph speed limit and as OGE’s guests, we request that you obey the speed limit- if you do not plan to obey the speed limit during your stay please do not rent with us, as we actively support the 10 mph speed limit within our lake association.   Additional boat, boat motor & gas, pontoon, canoe, kayak, and paddleboat rental is available from Wilson Bay Lodge- a short 5-7 minute boat or car ride away.  Their boat motors and pontoons are like new, so we advise reserving early - Call Jim @ 715-462-3813 or visit http://www.haywardlakes.com/wilsonbay.htm   Also be advised that Spider Lake has a public boat landing and allows water-skiing and jet-skiing 11am-3pm.  Round Lake also has a public boat landing, allows water-skiing and Jet Skiing all day, and they have a full service marina that rents ski boats and Jet Ski’s by the ½ day, day, and week http://www.roundlakemarina.com/   Both lakes are within 30 minutes of the lake house.

23. ShorelineIt is unlawful to disturb the shoreline in any manner, including, but not limited to the removal of rocks and/or sand.  Removal also contributes to erosion- please leave the shoreline as you found it.

24. Neighborhood Etiquette – Please take due care to show respect to OGE’s neighbors whether human, furry, or feathered.  Many of our forest/lake neighbors are protected under Federal law.  OGE asks that you be especially kind to our family of loons that like to hang out in front of our dock- they are a rare and endangered species.  Do not exceed the 15 MPH road speed limit; our neighbors like to go for walks, kids like to ride bikes, and OGE’s furry friends like to scurry about.  In addition, Renter or his/her guests shall not disturb neighbors with loud noise or music, or unlawful, unsafe, and/or pollution causing behavior.   Absolutely no firearms or fireworks are allowed on the premises.  Violation of this policy is grounds for eviction without refund and forfeiture of Security Deposit and all rental monies.

25. Lost & Found – OGE will not be held liable or responsible for personal items left behind, lost, or stolen.  If Renter leaves something behind and needs to have it returned, arrangements will be made for packaging and return.  The cost of this service will be deducted from Renter’s security deposit.

26. Good Faith – This agreement imposes an obligation of good faith in its performance and enforcement.  Renter understands that upon violation of any conditions, agreement, restrictions, covenants, and obligations of this Agreement, OGE may terminate this Agreement and enter the property by force or by statutory proceedings, in which case any and all moneys paid by Renter to OGE will be forfeited by the Renter as liquidated damages in addition to, but in lieu of, any other right or remedy available under law.

27. Warranties – OGE strives to maintain the property in good condition and will arrange for appropriate repair/replacement as soon as possible under prevailing circumstances.  OGE does not warrant any refund of rental monies stemming from: (1) breakdown of any appliances/devices, (2) power outages, or (3) adverse road/weather conditions.  It is understood the Renter and his/her guests use the premises at their own risk.  OGE shall not be held liable, nor otherwise responsible in any way for injury to Renter or guests, that is caused or permitted to be caused by the intentional or unintentional acts of Renter and/or guest(s) or by the failure of structures, appliances, furnishings, and/or other equipment, whether by malfunction, misuse, acts of God or Nature, and/or otherwise naturally occurring.  OGE shall not be held responsible in any way for allergic reactions, caused or permitted to be caused by materials utilized in the manufacture of the premises, or by the contents and/or furnishing of the home.  By endorsing this Agreement, Renter hereby agrees to forever hold-harmless and indemnify OGE from any liability/responsibility arising therefore.

OUR GREAT ESCAPE, LLC (OGE) CANCELLATION POLICY:

Booking Deposits: 
A Rental Agreement outlining the above stated TERMS AND CONDITIONS will be mailed to Renter; it must be signed, initialed, and returned along with a booking/security deposit of $500.00 within 14 days of Renter making the reservation; if both conditions are not met, OGE reserves the right to cancel the reservation

Written notice of Renter's intent to cancel is required.  A cancellation request received from the time of booking to 90 days prior arrival date will result in a $100 service fee being assessed and the remainder of the booking deposit refunded.  Cancellation requests received less than 90 days from the date of booking will result in the booking deposit being forfeited in its’ entirety unless OGE can re-rent the property for the same period, in which case a $100 service fee plus any discounts offered to rent the property assessed and the remaining booking deposit refunded.  

Booking Deposit Cancellation Exception: If written intent to cancel is received prior to 60 days of arrival date due to medical reasons or a family emergency, all booking deposit monies collected less a $100 service fee will be returned.  If requested, proof of medical condition or family emergency must be provided.

Final Payments: Final payment is due in full 60 days prior to Renter's scheduled arrival date.  If Final payment is not received in full by 60 days prior to the scheduled arrival date, OGE will cancel the Renter's reservation and the Booking/Security Deposit will be forfeited in its’ entirety, unless OGE can re-rent the property for the same period, in which case a $100 service fee will be assessed along with any discounts offered by OGE to secure the booking and the remainder of the Booking/Security Deposit will be refunded.   

If Renter intends to cancel within 60 days of scheduled arrival date, written notice of Renter's intent to cancel is required

If written intent to cancel is received less than 60 days but more than 30 days prior to scheduled arrival date, 50% of the total rental fee/sales taxes collected will be forfeited, with the remaining rental balance and booking deposit refunded immediately.

If written intent to cancel is received less than 30 days prior to scheduled arrival date, 100% forfeiture of the total rental fee/sales taxes collected will be forfeited, and the booking deposit will be refunded in its entirety.  

Final Payment Cancellation Exceptions:  

(1) If written intent to cancel is received within 60 days of scheduled arrival date and OGE can re-rent the property for the same period, a $100 service fee will be charged plus any discounts offered to rent the property, and the balance of the booking deposit plus all rental fees/taxes collected will be refunded. If OGE is unable to re-rent the property for the same period, the total rental fee/sales taxes collected will be forfeited, and the booking deposit refunded in its’ entirety.  

(2) If written intent to cancel is received within 60 days of scheduled arrival date due to medical reasons or a family emergency, all monies collected less a $100 service fee will be returned.  If requested, proof of medical condition or family emergency must be provided.

 

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Contact info@ourgreatescape.net or call 708-829-4649.
Or view our listing at
http://www.vrbo.com/154702